Effective Date: 02/11/2026

Thank you for choosing Wura Jewels for your purchase. Please review our shipping policy carefully to understand how your order will be processed and delivered.

1. Order Processing:
– All orders are processed within 1-2 business days (excluding weekends and holidays) except for pre-order/customized items after receiving full payment.
For information on pre-order/custom orders, please contact customer service at Wurajewels@gmail.com for assistance.
– Orders placed after 5.00pm will be processed the following business day.
– We strive to fulfill orders as quickly as possible, but processing times may vary based on product availability, order volume, and other factors.

2. Shipping Methods:
– We offer several shipping options at checkout, including standard, expedited, and express shipping.
– Shipping costs are calculated based on the weight of the products, destination, and selected shipping method.
Complementary free shipping on orders over $150

3. Shipping Locations:
– We currently ship within the US. If your location is not available during checkout, please contact our customer service for assistance.

4. Shipping Times:
– Estimated delivery times are provided during the checkout process. These are approximate and may be subject to delays due to factors beyond our control, such as customs, weather conditions, or carrier issues.
– Wura Jewels is not responsible for delays caused by third-party shipping carriers.

5. International Shipping:
– For international orders, please be aware of potential customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the recipient.

6. Undeliverable Packages:
– If a package is returned to us as undeliverable due to an incorrect address provided by the customer, incomplete delivery information, or failure to pick up the package from a designated pickup point, the customer is responsible for any additional shipping charges incurred for reshipment.

7. Lost or Stolen Packages:
Wura Jewels is not responsible for lost or stolen packages once they are marked as delivered by the carrier. Please ensure that someone is available to receive the package or provide a secure delivery location.

8. Shipping Modifications:
– Once an order is placed, modifications to shipping details (address, shipping method, etc.) cannot be guaranteed. Contact our customer service as soon as possible for assistance.

9. Returns Due to Shipping Issues:
– If your order is returned to us due to shipping issues beyond your control, please contact our customer service to discuss available options for reshipment or refund.

10. Contact Information:
– For any questions or concerns regarding shipping, please contact our customer service team at Wurajewels@gmail.com

Wura Jewels reserves the right to update or modify this shipping policy at any time without prior notice. Please review the policy periodically for any changes.